Coronavirus update 1

To all our patients

Our priority at all times is the safety and well-being of our patients and staff. We continue to follow the advice of the Chief Dental Officer for Wales and Central Government. As a result, we are now only able to telephone triage dental emergencies, as defined by Public Health Wales.

If you are experiencing dental pain, trauma, swelling or bleeding, please call the practice and speak to one of our team for advice regarding treatment options.

If you are given an appointment you can expect to see our team using additional protective equipment and using extra cross infection measures throughout the practice. You will be asked to adhere to stringent hygiene protocols before and when attending the practice.

Separate arrangements have been made by Public Health Wales for anyone self-isolating. Please call us for advice.

We understand what is at risk in implementing these important safety requirements and we ask you to stand with us to protect our team, our patients and our community.

In the meantime, we are aware that this is a difficult and worrying time for many in our community. We count many of our patients as friends. If you are worried or need assistance please get in touch. We’ll do our best to help, either ourselves or by connecting you to others.

Stay safe and well

Ben, Eleanor, Alison and the team